PRIVACY POLICY

 

This Privacy Policy covers the Website www.PrizeDeck.com (the “Website”) which is a website owned by Mobifi Applications Limited (“We”/”Us”). For the purpose of the Data Protection Act 1998 (the Act), the data controller is Mobifi Applications Limited of Woodlands, 415 Limpsfield Road, Warlingham, Surrey, CR9 9HA, a company registered in England under number 06961336.

 

Mobifi Applications Limited is registered under the Data Protection Act 1998 under number Z2629232.

 

This Privacy Policy forms the basis on which any Personal Data We collect from users (“You/Your”) visiting or using the Website, or that Youprovide to us, and how We treat and process that information. We take Your privacy very seriously and make reasonable endeavours to safeguard Your personal information. By viewing or interacting with the Website and our service You are accepting and consenting to the practices described in our privacy policy.

 

Our Privacy Policy adheres to the GDPR (the General Data Protection Regulation) and We aim to make it as transparent as possible and also give Youoptions and Your rights as to how We Process Your Personal Data.

 

WHAT IS PERSONAL DATA?

 

Personal Data is any information that could be used (directly or indirectly) to identify you. That could be anything from Your name and address, Your email address, an image or recording of you, Your IP address or any other data that could be used to identify you.

 

WHAT IS MEANT BY PROCESSING YOUR PERSONAL DATA?

 

Processing Data simply means doing something with Your Personal Data. That could be as straightforward as collecting it, sharing it or using the data in various ways for Us to operate our business. If a company or organisation does anything with Your Personal Data, they are Processing it.

 

WHAT IS A DATA CONTROLLER?

 

We are a Data Controller. This means we're responsible for determining what happens to the Personal Data We collect, including how We Process it. As a Data Controller we're also responsible for monitoring and approving the Data Processors We pass Your Personal Data to and how that Personal Data can be processed.

 

WHAT IS A DATA PROCESSOR?

 

We use Data Processors to provide Personal Data Processing services. A Data Processor carries out Processing on behalf of a Data Controller. For example, We might employ the services of another company to carry out Data Processing for us, to send Youan email or letter or to deliver Your prize. We’d need to give that company Your contact details so they know where to send the letter or make that delivery.

 

WHAT IS THE LEGAL BASIS TO COLLECT AND PROCESS THAT DATA?

 

Under GDPR (the General Data Protection Regulation) there are a number of Legal Bases that a Data Controller can use to Process or share Personal Data. We rely on the following legal bases:

 

Legitimate Interest

 

To Process your Personal Data we ensure that our Legitimate Interests are proportional and do not compromise your Personal Data rights. You can object to us Processing your Personal Data for Legitimate Interests at any time but in some circumstance we may continue to Process your Personal Data where we can demonstrate that those interests override your Right to Object.

 

PERSONAL INFORMATION WE MAY COLLECT FROM YOU

 

Information You give us:

 

By registering with PrizeDeck You may enter competitions in accordance with the PrizeDeck terms and conditions and We may collect certain data about you.

 

In order to use the Website and enter the competitions, You must first complete the registration by entering some personal information. The registration process does require You to provide contact information such as Your full name, post code, date of birth, gender, email address and a password. We use this information to contact you, verify who You are and to run PrizeDeck in the best way possible by providing an enhanced experience of the services We provide.

 

For example, by providing Your gender, location or age, We may select competitions, offers and deals or display advertising which are most appropriate to you.

 

You may provide Us with information by filling in forms such as the Contact Us form, accessing Your account, updating Your PrizeDeck profile, participating in competitions on the Website as well as using other third party services (such as social media) directly related to PrizeDeck’s competitions and services. Information may also be provided by You when You communicate with PrizeDeck via email, SMS, phone, social media or any other communication method.

 

For verification purposes where We require a proof of age or identity, We may ask You to provide Us with further information such as a copy of Your driving licence, personal description or photograph.

 

Information We collect from you:

 

By visiting or interacting with the Website We may automatically collect certain information. This information includes but may not be limited to:

 

Technical information including Your Internet Protocol (IP) address used for the connection, Your login information, Your geographic location, browser type and version, details of Your computer or mobile device, browser plug-in types and versions, operating systems, platforms and applications.

 

Information about Your visit to the Website including clickstream or clickpath data, the full User Resource Locators (URL) used to provide access to, through and from the Website, products or services searched, viewed or requested, purchase history, access dates and times, lengths of visits to pages and interactions within the Website.

 

Information We receive from third parties:

 

We may receive information and data about You from third parties. PrizeDeck partners with a number of third parties to provide the Website and its services. These third parties include for example, affiliate partners & networks, advertising networks, online retailers, search information providers and analytics providers.

 

COOKIES

 

The Website uses cookies to differentiate You from other users and to provide You with an enhanced experience when using the Website. For further information about the cookies We use and for what purposes they are used, please refer to our Cookie Policy.

 

We use third-party advertising companies to serve ads when You visit the Website. These companies may use information about Your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If You would like more information about this practice and to know Your choices about not having this information used by these companies, please visit Your Online Choices. Alternatively, You can visit Your Ad Choices to opt-out from receiving advertisements from specific advertising companies or networks.

 

HOW WE PROCESS DATA WE MAY COLLECT FROM YOU

 

Data is kept securely and in accordance with our internal security policy and may be used to:

  • provide You with an up to date, efficient and reliable service

  • ensure We keep the Website safe and secure

  • ensure that We administer the Website and services correctly, make enhancements, testing, research, data analysis and to introduce new services that We believe are of interest to you

  • carry out our obligations in our terms and conditions and to provide You with the information, products and services that You request from us

  • provide You with information about other services, competitions or products that You have already purchased or made enquiries about

  • to provide You with information or services that We believe may be of interest to you

  • provide You with an enhanced or more personalised experience when using our service

  • provide customer support services to you

  • notify You of any changes to the service, our terms and conditions, policies or Your account

  • verify Your age and identity if You are entering competitions that have certain age restrictions and for the fulfilment of prize draws

  • create and manage Your PrizeDeck account

  • create and run competitions and administer prize draws

  • measure and ensure that We are providing You with relevant competitions, offers and advertising

  • fulfil delivery of a prize or service to you

 

WHO ELSE MAY SEE YOUR DATA

 

In order to fulfil the delivery of a prize We may need to disclose some of Your information to our delivery partners, their affiliates or sub-contractors.

 

In order for Us to fulfil or for You to redeem an offer or deal We may need to disclose some of Your information to third parties including affiliate partners and networks, online retailers, suppliers and sub-contractors and any other third party required to fulfil our contractual obligation to You and those third parties.

 

We may disclose Your personal information to third parties:

 

In the event that We sell or buy any business or assets, in which case We may disclose personal information to the prospective seller or buyer of such business or assets.

 

If We or substantially all of our assets are acquired by a third party, in which case Your personal information will be one of the transferred assets.

 

If We are under a duty to disclose or share personal information, for example to comply with any legal obligation from certain authorities, or in order to enforce or apply our terms and conditions, to protect our intellectual property and rights, or our safety or that to protect and ensure the safety of our customers. This includes sharing information with other companies and organisations for the purpose of fraud detection and prevention and to reduce credit risk.

 

HOW WE STORE YOUR DATA AND DATA SECURITY

 

We are committed to protecting and makes reasonable endeavours to safeguard Your personal information. We use the latest security technologies and procedures to keep Your personal information safe from unauthorised access, use or disclosure. Your information is stored on computer systems with limited access and located in secure, managed data centres.

 

Where We have provided You (or where You have chosen) a password which enables You to access Your PrizeDeck account or certain parts of the Website, You are responsible for keeping Your password confidential and to not disclose Your password with anyone else.

Personal information may be stored and processed outside of the United Kingdom (UK) and indeed outside of the European Union (EU) and by using PrizeDeck You consent to any such transfer of Your information outside of the UK and EU.

 

Unfortunately, transmission of information across the internet is not always secure and reliable. Although We will do our best to protect and safeguard Your personal information, We cannot guarantee the security of Your information transmitted to the Website and therefore any transmission is carried out at Your own risk. Once Your personal information is received We will apply strict security procedures and make reasonable efforts to safeguard Your information.

 

The Website may, from time to time, contain links to and from other websites of our affiliate networks, retail and advertiser partners. These other websites have their own privacy policies and We do not accept any liability or responsibility for these policies. We recommend reading these privacy policies prior to submitting Your personal information to these websites.

 

GDPR gives You the right to access information that is held about you. In accordance with GDPR, You can request access to Your personal information but We may require a small fee to meet our costs in providing You with details of the information We hold about you. 

 

YOUR RIGHTS AND ACCESS TO INFORMATION UNDER GDPR

 

Under GDPR (the General Data Protection Regulation) You have a number of Personal Data Rights You can exercise over Your Personal Data.

 

YOUR RIGHT TO BE INFORMED

 

We believe it is important that You fully understand what We do with Your Personal Data and how We Process it. This is known as the Right to be Informed. This Privacy Policy gives detailed information about the type of Personal Data We collect, how We Process that data, and how We share that data with Data Processors and other Data Controllers. We will inform you:

 

  • Of Your Data Protection Rights

  • When We share Your Personal Data with Data Processors or other Data Controllers

  • If We send Your Personal Data outside of the EU

  • Of the purpose of and Legal Basis for our Processing

  • How to withdraw Consent You have given previously

  • About Your Right to Complain to the Information Commissioner

  • If We want to change the way We Process Your Personal Data we'll inform You beforehand and give You an opportunity to object

  • If and how We obtained Your Personal Data from a third party

 

CONSENT CAN BE WITHDRAWN IF YOU CHOOSE

 

If You have consented to receiving emails from PrizeDeck You can withdraw Your consent at any time by clicking the unsubscribe link or by un-ticking the relevant box on Your Profile page.

 

YOUR RIGHT TO CORRECT PERSONAL DATA WE HOLD

 

Although We make every effort to ensure Your Personal Data is complete, up-to-date and accurate We recognise that sometimes mistakes happen. You can ask Us to correct Your Personal Data at any time. This is known as the Right to Rectification.

 

YOUR RIGHT TO ACESS YOUR PERSONAL DATA

 

You have the right to ask for a copy of Your Personal Data that We hold. You can also request copies of any Personal Data We have shared with our Data Processors and any other Data Controllers. There are many reasons You might request a copy of Your Personal Data:

 

  • You'd like to check the details We hold to correct any inaccuracies

  • To ensure We are processing Your data lawfully

  • To make a Subject Access Request (SAR). This is a specific request to get a copy of the Personal Data We use, our Data Processors and any joint Data Controllers hold. Data will be provided in a user-friendly secure format (see Data Portability).

 

YOUR RIGHT TO OBJECT TO PROCESSING

 

You might not want Us to Process Your Personal Data in a certain way or for a specific reason, and can ask Us not to where We use Legitimate Interests as the Legal Basis for Processing. This means when we're using Legitimate Interests as the basis for Processing Your Personal Data, You can ask Us not to do this at any time. If We want to continue to process the data We must be able to show that our continued processing is not detrimental to Your interests.

 

YOUR RIGHT TO OBJECT TO PROFILING

 

What do We mean by Profiling? Profiling is the way We use data to better understand our members. Some of this is carried out by Us or by our Data Processors. This helps Us to provide a better prize draw experience, to provide more relevant offers and deals and generally a better service for our members.

 

We may use data supplied by a third party Data Processor to add data to Your Personal Data. We do this to better understand our members and improve our services. We may also use Profiling for matters such as checking our members are 18 years or over, the identity of our members and to ensure that our prize draws are being run fairly, efficiently and comply with relevant regulation.

 

YOUR RIGHT TO ACCESS YOUR PERSONAL DATA

 

You can make a Subject Access Request (SAR) by emailing dataprotection@prizedeck.com. We may ask for additional Personal Data to verify Your identity before We release Your information depending on the nature of Your request.

 

YOUR RIGHT TO ERASURE

 

We understand that sometimes You would rather We delete some or all of the Personal Data We hold. This is known as the Right to Erasure. You might ask Us to do this where:

 

  • We no longer need the data for the purpose it was gathered

  • You gave Us Consent but want to withdraw that Consent

  • You object to the automated Processing We carry out

  • We have Processed Your data unlawfully

  • We have a legal requirement to erase Your Personal Data

 

YOUR RIGHT TO RESTRICT PROCESSING

 

You have the right to ask Us to restrict the way We Process Your Personal Data. You can ask Us to restrict the ways in which We Process Your Personal Data because:

 

  • You believe the Personal Data We hold is inaccurate and You would like Us to stop Processing Your Personal Data until it has been corrected.

  • You believe Your Personal Data has been unlawfully processed and You would like Us to restrict our Processing while We investigate.

 

 

YOUR RIGHT TO MOVE YOUR PERSONAL DATA (PORTABILITY)

 

If You want a copy of Your Personal Data that you'd like to give to someone else, You can ask Us to give You that data in a common, user-friendly and secure format. We can send Your Personal Data directly to You or to a third party You specify. This is known as Your Right to Portability.

 

YOUR RIGHT TO COMPLAIN

 

We aim to provide excellent prize draws and competitions with leading customer service. However, if You are not entirely satisfied and Your complaint relates to Your Personal Data You can complain to the Information Commissioner's Office (ICO). You can find out more about that right and the process at http://www.ico.org.uk or by writing to the ICO at:

 

Information Commissioner's Office Wycliffe House Water Lane Wilmslow

Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745

 

YOUR RIGHT TO BE INFORMED IF YOUR PERSONAL DATA IS COMPROMISED

 

In the unlikely event that the Personal Data We hold is breached or compromised in a significant way that would create a high risk to Your rights and personal freedoms, We will contact You without delay to let You know:

 

  • What happened and how it happened

  • What data was affected and what that means to You

  • What we're doing about it and how You can stay informed

  • How You can contact our Data Protection Officer

 

MARKETING COMMUNICATIONS FROM PRIZEDECK

 

By registering for PrizeDeck, entering our competitions or otherwise interacting with the Website You can consent to receiving email newsletters from us. We promise not to bombard You with emails but to make it worthwhile We will send You frequent emails with the latest information about PrizeDeck.

 

You can of course opt out from receiving emails or other communications from Us by amending the settings in Your PrizeDeck account or by clicking on the unsubscribe/opt-out links in any emails that We send to you.

 

MARKETING COMMUNICATIONS FROM THIRD PARTIES

 

We will not sell Your information to third parties and therefore any marketing information relating to PrizeDeck will only originate from PrizeDeck unless You have given Us Your express permission to do so.

 

From time to time, the Website may contain links to and from third party websites, for example our partner networks, affiliate networks, advertisers and online retailers. If You follow a link to any of these third party websites or interact with them, then We are not responsible for the marketing communication that You receive from them or the content on their websites.

 

Please note that these third party websites have their own privacy policies and We cannot accept any responsibility or liability for these policies. Please check these policies before visiting or interacting with them. If You are receiving communications from third parties and no longer wish to do so then We recommend that You contact the third party directly.

 

CHANGES TO THIS PRIVACY POLICY

 

From time to time PrizeDeck may change its Privacy Policy and will obtain Your opt-in consent for any updates that may materially expand the sharing, disclosure or use of Your personal information in ways not disclosed in this privacy policy at the time of collection. Any other changes will be displayed on this so please check back frequently to see any updates. This Privacy Policy was last updated on May 21st 2018.

 

CONTACT US

 

Should You have any questions relating to our Privacy Policy You can contact Us by:

  • email to dataprotection@PrizeDeck.com

  • post to Mobifi Applications Ltd, 10 Greycoat Place, London SW1P 1SB

  • fax to 020 7960 6100

  • by telephoning 020 7960 6045 between the hours of 09:00 and 17:00